EAC: 795

North Carolina State University: Student Affairs and Technology


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Statement and Course Description:

George Kuh (1996) describes the creation of seamless learning environments, in which “academic and non-academic, curricular and cocurricular, or on-campus and off-campus are now one piece, bound together so as to appear whole or continuous. In seamless learning environments, students are encouraged to take advantage of learning resources that exist both inside and outside the classroom” (Kuh, 1996, p. 136). Citing prior research (Pascarella and Terenzini, 1991; ACPA, 1994, p. 1), Kuh argues that student affairs professionals have an opportunity to promote student learning through effective partnerships and collaboration within the university. On other words, student affairs professionals should be looking for innovative avenues through which to connect a diverse study body to the academic, cultural, and social life of the university. Whether technologies can or should supplant the physical elements of higher education is highly debatable, nevertheless it is imperative that student affairs professionals acknowledge the potential of technology to bridge otherwise discrete sectors of student life.

Although technology seems to be an inevitability on modern college campuses, how well do new student affairs professionals really understand the issues surrounding its development and application? Understanding technology is not simply a matter of training new professionals on E-mail or database applications. Those skills are immediately useful for communication and information retrieval, and the instructors, in conjunction with knowledgeable authorities, will present exercises designed to enhance students’ practical competencies. This course, however, is not vocational. The instructors’ goal is to prevent a technological complacency: just because student affairs professionals can use the latest E-mail application does not necessarily imply their conceptual fluency with regard to the management of new and existing technologies. Students will become better aware of the larger issues surrounding the administration and supervision of technology.

The course is organized around five themes.

1. What is technology? What is the history of technology on the college campus?

2. What basic skills must new student affairs professionals master, or at least understand? What types of hardware and software will new professionals encounter during the first stages of their careers?

3. How does technology match the purpose higher education? How does it support a seamless learning environment?

4. What challenges limit the introduction or effectiveness of technology in higher education?

5. How can student affairs professionals evaluate the use of technology at another institution, particularly with regard to its organizational dynamics, budgets, and physical spaces?

Most topically, students will use these skills and insights to launch a hypothetical job search. To be competitive in the student affairs job market, students must be able to negotiate basic technological competencies and to discern how well other institutions embrace technology’s potential. This course is a combination of theory and practice, both of which are necessary to effectively utilize technology in this field.

Kuh suggests that faculty and student affairs professionals must engage a holistic view of the institution. This course was developed around the premise that technology is one element among a variety of institutional priorities, all of which must be regarded as interrelated. This endeavor requires systemic thinking. To that end, the course references a range of functional areas and theoretical perspectives throughout the institution. To achieve a holistic appreciation for the potential of technology, new student affairs professionals must help articulate a common language and collective vision about the function of technology in higher education. This course will facilitate the development of a shared understanding of technology as an important trend in our discipline.

Sources:

American College Personnel Association (ACPA). (1994). The student learning imperative: Implications for student affairs. Washington, DC.

Kuh, G.D. (1996). Guiding principles for creating seamless learning environments for undergraduates. Journal of College Student Development 37 (2), 135-148.

Pascarella, E.T. and Terenzini, P.T. (1991). How college affects students: Findings and insights from twenty years of research. San Fransisco: Jossey-Bass.

Created by: | Jennifer Hildreth | Kevin Hoch | Emily Jankowski | Aja Vaughn
Live Link: http://www4.ncsu.edu/~kdhoch/